Help Center

Order Status

Pending: Pending for order confirmation.

Processing: Orders will be purchased within 24 hours.

Ordered: Product has been purchased, waiting for merchant to provide their tracking number.

Arrived: Product has arrived at our warehouse (China).  Our team has also completed necessary inspection and you will receive email notification to submit shipment order. 

Submit to ship:   Product has been submitted for international shipping

Parcel Status

Pending: Parcel is pending for international shipping.

Shipped: Parcel has been shipped.

Confirmed: Parcel has been received.

订单状态：

待确认： 等待订单确认。 

处理中：订单将会在24小时内被处理下单。

已订购： 商品已订购，等待商家发货。 

已到仓库： 商品已到达， 已完成验货，您也将会收到电邮通知。 

已提交运单：货品订单已被提交运单。 

包裹状态：

待确认： 等待已付运单确认。 

已发货：包裹已被邮寄。

已确认：包裹已确认成功接收。