Help Center

As your account accumulates points with every amount spent in Tagowa, you may be eligible for upgrades to our VIP programmes and/or enjoy discount coupons. In order for you to enjoy the benefits of your membership, and any associated loyalty programmes, you will need to consent to our use of your personal data as set out in our privacy policy, which includes our retention and use of your personal data in order to calculate your accumulation of points, make available to you the updated points accumulation information, upgrade your membership status, make available to you coupons for redemption based on your accumulated points, and email you on the promotion available to you. Our provision of membership benefits and loyalty programmes to you may be with the assistance of third party vendors (such as companies located in Malaysia specializing in managing loyalty programmes and sending electronic direct mailers) to whom we may therefore transfer some of your personal data as may be necessary for the management and operation of our membership and loyalty programmes.

Gold Member

To be eligible to upgrade to Gold member, you must submit at least one shipment order within 60 days

You must at least spend RM1000 or more on tagowa.com

Gold member is valid within the next 30 days from the day of upgrade

Gold member will enjoy discounted service charge rate at 4%

Platinum Member

To be eligible to upgrade to Gold member, you must submit at least one shipment order within 60 days

You must at least spend RM2000 or more on tagowa.com

Gold member is valid within the next 30 days from the day of upgrade

Gold member will enjoy discounted service charge rate at 3%

Diamond Member

To be eligible to upgrade to Gold member, you must submit at least one shipment order within 60 days

You must at least spend RM4000 or more on tagowa.com

Gold member is valid within the next 30 days from the day of upgrade

Gold member will enjoy discounted service charge rate at 2%

Note:

* Points include both 1st and 2nd payments.

* Membership status will be reset every 30 days

每一位在Tagowa消费的用户都能得到相应的积分，而积分的累积可以提升您在Tagowa的VIP等级。

黄金会员

在60天内，至少提交一个运单（Active Member)；

购买商品总金额大于等于1000元人马币；

只有当您的代购订单在收货确认以后，相应的积分才会添加到您的积分帐户

选择晋级后：当日开始享受VIP1会员优惠，时效期为30天。

优惠待遇：可享受4%服务费（普通会员为5%）

白金会员

在60天内，至少提交一个运单（Active Member)；

购买商品总金额大于等于2000元人马币；

只有当您的代购订单在收货确认以后，相应的积分才会添加到您的积分帐户

选择晋级后：当日开始享受VIP2会员优惠，时效期为30天。

优惠待遇：可享受3%服务费（普通会员为5%）

钻石会员

在60天内，至少提交一个运单（Active Member)；

购买商品总金额大于等于4000元人马币；

只有当您的代购订单在收货确认以后，相应的积分才会添加到您的积分帐户

选择晋级后：当日开始享受VIP3会员优惠，时效期为30天。

优惠待遇：可享受2%服务费（普通会员为5%）

注意事项：

* 积分的累积包括第一次和第二次付款的金额。
* 每1个月会员等级将会重置。